A clearer view of credit
The credit hub organizes scores by bureau and score model, with dated observations and a history chart. Renters can review a change in context instead of treating every number as the same score.
A resident benefit, built into your rental program
Resident credit monitoring, connected to rent reporting
Give renters one place to follow their credit score, review credit-file alerts, and control their preferences. BureauRelay brings that resident experience alongside the rent reporting your team already manages.
Early access. The resident credit hub is built. Live credit monitoring is awaiting provider activation. Contact us to discuss availability for your rental program.
Built for property managers, rental operators, and their residents.
Your credit, in view
Score history
Bureau
Score model
Updated date
Private credit alerts
Review provider updates and manage unread items in your portal.
Early access · live monitoring awaits provider activation.
Make the resident experience part of your reporting program
Private credit alerts
Residents review provider-supplied credit-file alerts in their own portal, filter unread items, and mark an alert as read. Individual scores and alert details stay out of the property manager’s view.
Resident-controlled participation
Access requests, provider verification, outcome-sharing preferences, and cancellation live together. Requesting monitoring and choosing to share grouped outcomes are separate decisions.
From setup to everyday use
How it works
- 01
Connect a resident account
Start with a resident portal account linked to the property manager. Residents can access rent reporting history independently of credit monitoring.
- 02
Request access when enrollment opens
The resident accepts the access request and completes the provider’s identity verification and authorizations. An access request alone does not start monitoring.
- 03
Follow provider updates
After activation, received scores and alerts appear in the credit hub. Refresh timing, bureau coverage, and score models depend on the monitoring provider.
Credit visibility with room for resident choice
Property managers can make credit visibility part of a rental benefit program without turning a resident’s private credit file into an operator dashboard. The portal keeps score details with the resident; rental analytics can show grouped outcomes only for eligible participants who choose to share.
Residents can request cancellation from their credit hub. BureauRelay stops accepting new monitoring updates and removes outcome-sharing eligibility while provider cancellation awaits confirmation. Rent reporting continues independently of that monitoring choice.
A score change can reflect activity across a resident’s entire credit file. The hub identifies the bureau, model, range, and observation date, distinguishes an unavailable score from a zero, and labels scores more than 45 days old. It does not promise a particular score increase.
Frequently asked questions
Is resident credit monitoring available now?
The resident credit hub is built. Live credit monitoring is awaiting provider activation. Contact us to discuss availability for your rental program.
Is credit monitoring the same as rent reporting?
They serve different purposes. Rent reporting prepares and delivers rental payment information through your reporting program. Credit monitoring shows a resident the scores and alerts received from a monitoring provider. The resident can use rent-reporting history without activating monitoring.
Can a landlord see a resident’s individual credit score?
Individual scores and credit alerts remain in the resident’s portal. The rental overview offers grouped outcomes for residents who separately choose to share; small groups are withheld. This feature is not a tenant-screening report.
Will residents receive email or text credit alerts?
This release displays provider-supplied alerts inside the resident portal. It does not send credit-alert emails, text messages, or push notifications.
Does this replace a resident’s existing credit-monitoring subscription?
Coverage and terms depend on the provider and rental program. Residents should review the available monitoring features and provider authorizations before deciding whether to change another service.
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