Rental reporting your residents can see

    Rent reporting history in your resident portal

    Give residents a clear place to review the monthly rental records linked to them. BureauRelay brings reporting history and downloadable records into the resident portal, alongside their credit hub and account settings.

    Built for property managers, rental operators, and their residents.

    BureauRelay · Resident portalIllustrative preview

    Rent reporting history

    Monthly records connected to your account

    Most recent monthPrepared for reporting
    Previous monthPrepared for reporting
    Earlier monthPrepared for reporting
    A downloadable reporting record

    Preparation status is not confirmation of bureau posting.

    Give residents a useful record of the reporting process

    Monthly records in one place

    Residents can review up to two years of linked monthly reporting records, including account status, reported balance, past-due amount, and preparation status.

    A downloadable history

    A CSV download gives residents a copy of the reporting history displayed in their portal. USD and CAD records retain their currency labels, and blank amounts stay distinct from zero.

    A clearer starting point for questions

    The same reporting month and preparation status give a resident and their property manager a specific record to discuss when a date, balance, or account detail needs attention.

    From setup to everyday use

    How it works

    1. 01

      Link the resident account

      Connect the rental resident record to the person’s portal account. History is shown through that explicit connection to the property manager.

    2. 02

      Prepare monthly rent-reporting records

      The reporting workflow creates monthly records from the rental information in the program. The history page reflects those prepared records and any withheld status.

    3. 03

      Review and download

      The resident signs in, opens Rent history, and reviews the available months. Download history exports the displayed reporting information as a CSV file.

    Make reporting status easier to explain

    A rental benefit is easier to understand when residents have a place to see their own reporting history. The portal shows the reporting month and the information prepared for that month without exposing another resident’s records. This is useful when a resident wants to check which months appear or bring a particular balance to the property manager’s attention.

    Prepared for reporting means a monthly reporting record exists. Withheld from reporting means that record was held back. Neither label is a confirmation that a credit bureau has accepted or posted the account. Keeping those meanings clear gives residents a more useful status than an undifferentiated ‘reported’ badge.

    The downloaded history is a record of reporting preparation. It is not a rent-payment receipt, bank statement, complete payment ledger, or proof that a bureau has posted a tradeline. Residents can use it as a reference when discussing reporting questions with their property manager.

    Frequently asked questions

    Does a resident need credit monitoring to see rent history?

    No. Rent-reporting history is independent of credit monitoring. A signed-in resident can view monthly records explicitly linked to their account even while monitoring enrollment is unavailable.

    How much rent history is available?

    The portal displays up to two years of available monthly reporting records linked to the resident. A new account or newly connected rental record may have fewer months.

    Is this a rent-payment receipt or rental ledger?

    No. The download contains prepared monthly reporting records. Residents should obtain payment receipts or a complete rental ledger from their property manager or payment provider.

    What does ‘Prepared for reporting’ mean?

    BureauRelay has a monthly record prepared for the reporting workflow. It does not establish that the record has been delivered to, accepted by, or posted by a credit bureau.

    Why would a resident’s history be empty?

    No monthly reporting records may be available yet, or the rental record may not be connected to the resident’s portal account. The property manager can confirm the connection and reporting start date.

    BureauRelay for rentals

    A rental program your team and residents can use

    Build your rental reporting program with BureauRelay

    Connect your reporting workflow with tools for your team and your residents. Explore the full property management and rent-reporting solution.

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