General ErrorsCritical

    L002L1 New Value Missing for Indicated Change

    The L1 Change Indicator says a value changed but the new value field is blank

    Affected Field
    L1 New Consumer Account Number

    Description

    If the L1 Change Indicator is 1 or 3, the New Consumer Account Number must be present; if it is 2 or 3, the New Identification Number must be present. A change indicator with an empty new-value field is rejected because the bureau has nothing to update the history to.

    Common Causes

    • Indicator set without populating the new value
    • New value mapped to the wrong field

    How to Fix

    1. 1Populate the new value field that matches the change indicator
    2. 2Verify account-number vs identification-number changes are not swapped

    More General Errors

    Metro 2 code reference

    A rejected value is usually a wrong code rather than a wrong format. Every CRRG code set has a per-code page with its meaning and cross-field rules. Metro 2 codes: the complete cheat sheet puts all of them on one page.

    Catch Errors Before Submission

    The platform validates every field and catches errors like L002 before you submit to the credit bureaus.

    L002: L1 New Value Missing for Indicated Change - Metro 2 Error