General ErrorsCritical
L002L1 New Value Missing for Indicated Change
The L1 Change Indicator says a value changed but the new value field is blank
Affected Field
L1 New Consumer Account Number
Description
If the L1 Change Indicator is 1 or 3, the New Consumer Account Number must be present; if it is 2 or 3, the New Identification Number must be present. A change indicator with an empty new-value field is rejected because the bureau has nothing to update the history to.
Common Causes
- Indicator set without populating the new value
- New value mapped to the wrong field
How to Fix
- 1Populate the new value field that matches the change indicator
- 2Verify account-number vs identification-number changes are not swapped
More General Errors
Metro 2 code reference
A rejected value is usually a wrong code rather than a wrong format. Every CRRG code set has a per-code page with its meaning and cross-field rules. Metro 2 codes: the complete cheat sheet puts all of them on one page.
Catch Errors Before Submission
The platform validates every field and catches errors like L002 before you submit to the credit bureaus.